"The carpet looks great! Brian Valentine was a pleasure to work with. His installation skills were obvious and appreciated. He was so friendly about having to return the next day and make an adjustment to the lower step carpeting, because I had not understood how the last step should end.
Thanks for all your help!"
"We want to thank Scott and Sabino for the beautiful installation they made of our tile and carpet replacements. We have been so proud to show off the new tile in the kitchen and halls. Our home looks better than it ever has…H.J. Martin and Son will be our first choice for future installations."
"We are in the process of remodeling a smaller bathroom and worked with Breanna…just to let you know it was a fantastic experience, very helpful, responsive and understood a vision. Work has begun and the installer is Pat…could not be happier, clean job site, very pleasant and also shared helpful ideas. Thought I would pass this along to you, always nice to get a positive note and feedback."
"I am building a home and have been working with Amy on my flooring, backsplash, shower, etc. Amy is absolutely amazing. She is not only kind and caring, she is extremely customer focused! Her opinions are honest and she has lessened the fear of building a new home within me and my husband more than she will ever know. You have a gold mine in this employee. Amy is professional, considerate of my emotions and fears over making the right decisions. I would recommend Amy as an interior decorator to anyone who is building a new home."
"Thank you Breanna, we are really excited for our project! You deserve every kind word and it is all true….you made or experience at HJ very positive. You were professional, had excellent suggestions and helped us stay as close to our budget as we could. HJ Martin is very lucky to have you on their team and we could not have been happier to work with you!"
"Katie did a great job talking me into the floor and reassuring me it would look great. It sure does! The first words that come out of every visitor's mouth are "I love this floor!" Kudos to Katie!"
"I like the tile and how it compliments the kitchen. Those who have seen it have said, "Wow"! Thank you for your talents and help. The two guys who installed were very good and such nice people!"
"Thanks to Melissa and the installers, everything was done professionally, and timely. It's always very much appreciated when things are done the way they are promised!"
"I wanted to thank you and your professionals for the great job they did at my house. Thanks to Randy, Melissa and the installers, everything was done professionally and timely. It's always very much appreciated when things are done the way they are promised! Thank you again...great job!"
"Thank you so much for being so patient, pleasant, respectful and helpful. Craig's recommendation gave us the confidence that we needed to not only choose our product but choose H.J. Martin and Son. Chris and Tomas were easy to have in our home and their work quality and work ethic was outstanding."
"We did a complete renovation of our kitchen and are extremely grateful we chose to go with H.J. Martin and Son for our flooring. Andria did a super job helping us with tile selection and also just answering our questions throughout the process. The installers were great guys, very friendly and first rate craftsmen at that! Also, enough can't be said about setting a timeline and staying to schedule: H.J. Martin and Son was perfect and didn't miss a beat! Thank you H.J. Martin and Son for making our kitchen beautiful!"
"The carpet installation went perfectly, and the two gentlemen that installed it couldn't have been more professional."
"I just wanted to send you a quick note to let you know what a wonderful employee/installer you have. Jesus installed tile in my kitchen last week. He was so impressive...he was so meticulous in his work. He wanted me to be happy with his work and I definitely was. I appreciated how he cleaned up after the job. He was so pleasant to work with and have work in my home. I will definitely go back to H.J. Martin and Son because of his quality work and the great job and follow up by Kurt."
"The floor looks beautiful and your installers could not have been more professional and courteous. Thanks for helping us with this project."
"Your guys did a great job! My wife is happy, and if your wife is happy, the world is happy. I appreciate the work H.J. Martin and Son did for me."
"Just wanted to send a thank you for your excellent service. Companies and employees just don't take care of customers like they used to, with everyone in a hurry, but you really stood out! Whenever we need any additional flooring, I know where and who we will go to and I would recommend you to everyone!"
"If I were to rate Grant (installer) on a scale from 1-10, he would be an 11. Please pass my thanks on to him for a good job."
"I wanted to thank you and your team for the quick response to the damage to our new floors. I truly appreciate how personable all of your team has been and the repair is outstanding. It looks absolutely perfect. Brian was outstanding! So nice, professional and precise. My compliments to him on his customer service skills and his attention to detail! We couldn't be happier!"
"I need to say thank you for the talent/skill of Ben, your tile installer's talent that has worked at our home this week. He has done an awesome job. My wife is ecstatic!"
"Stacy and I thank you for your great work at our house this summer. We love the steam shower, back hall tile and the heated floor is working great! We know you worked extra for us!"
"I appreciate the outstanding customer service that you and HJ Martin have provided over the past many months. The employees we interacted with were very knowledgeable about your store's various product lines and seemed genuinely interested in helping us to find flooring that met our needs."
"We stopped in your showroom, I would assume, on your busiest day of the year, the warehouse sale, and Amy took excellent care of us and followed through on every detail despite being overwhelmed with customers. We will definitely revisit HJ Martin for future purchases and recommend your company to our co-workers, relatives and friends."
"They were neat, considerate, helpful and a pleasure to have in my home - I'm very pleased with the floors."
"My tile installation looks wonderful and appears to be top quality. Then, this morning I had the cleaning division come out and had my carpets cleaned. Again, a very well done job."
"The installer, Greg, was very courteous and professional. He answered all my questions and he did a superb job on the installation. I couldn't be happier."
"This job was done with FIRST CLASS SERVICE. Chris took the time to explain the job, and how the job would be done; also helped moving my appliances."
"To be honest, I never would have come there in the first place if not for my gift certificate. I guess I thought the place was too big, too expensive, and too commercial. But the whole experience turned out well. I was very pleased working with you, and your recommendations were right on."
"We wanted to let you know our experience was nothing but positive. The staff in the showroom was easily accessible, we had someone come to our home to take measurements for the order and the installation team was great as well."
"We choose HJ Martin because of your reputation and our relationship and we were not disappointed."
"I thought it was time to let you know again that we appreciate the superb products and installation at our home. We have had many friends and acquaintances comment on the beauty and craftsmanship of the all the flooring and tile your crews installed."
"I can't tell you what it meant to me to have someone as helpful as Cindy working with me. I am very grateful."
"They were very good at their jobs, polite and friendly."
"Chris came to see the job that had been done. He was courteous and answered my questions with honesty. Each day I live with gratitude for your assistance and for his work ethic."
"HJ Martin very pleasantly, willingly and professionally showed me options and we discussed what type of "green" products would have minimal off gases and toxicity for me, including supporting our research for purchase of Teregren bamboo flooring."
"Thank you for your service, it made our purchase an easy one."
"They were very careful and detailed in the installation of our hardwood and tile flooring. They are truly professionals in their trade."
"The two gentlemen who cleaned our carpets were employees you should be very proud and grateful to employ."
"Compliment on the quality of your carpet cleaning - your people did a superb job on carpets and furniture that gave the appearance of new material."
"Compliments to your company on the professionalism that I've been experiencing. You guys have a great team and I'm looking forward to the install. Good job!"
"Workmanship and care for our house is very impressive. Remodels are tough on homeowners but H.J. Martin is doing everything to keep clean up minimal and respect that we are living here."
"All I can say is that you have some very special people working for your company and as a customer, this kind of service is rare and very much appreciated!"
"Your unwavering commitment to satisfy customers was evident in your company's handling of the defective hardwood flooring in our home."
"I was very impressed with how professional and courteous HJ Martin was and I compliment you on your attention to detail - fantastic job!"
"Designer did a great job with ideas and samples. Installers were friendly and took pride in their work. We will tell others about your excellent service."
"HJ Martin was able to take the ideas that I wanted, and make it a reality and I couldn't be happier!"
"We love our backsplash - job well done!"
"HJ Martin clearly has high standards and good people, much appreciated as we are homeschoolers with our kids around the remodel every day."
"I want to personally thank you for the incredible job HJ Martin did in making our showcase home the complete success it was."
"They had a lot of pride in their work, and were so polite."
"The workmanship, care, clean up and follow up was as solid as it gets. I can see why your enterprise is so successful."
"I wanted to say thanks for the great pricing on our home."
"The installers were so professional and friendly. They seemed very proud of their workmanship. I would definitely use your company again."
"You guys did an amazing job!!! Everything looks fabulous...thank you!!!"